Are you ready to go beyond the classroom and solve real-world business challenges? Join our Virtual MBA Spotlight: Action Learning session as we explore the power of Action Learning—bridging theory and practice to drive real-world impact.
What's in it for you?
✅ Get firsthand insights from the Action Learning (AL) Office
✅ Understand what Action Learning looks like in the ASB MBA & EMBA programs
✅ Learn about the skills gained through AL experiences
✅ Discover how AL projects can shape your career trajectory
✅ Learn the various companies and industries our students collaborate with
At ASB, we don’t just teach—we prepare you for the real world, equipping you to lead, innovate, and drive meaningful impact.
About the Speakers:
Sylvia Ng is an Associate Professor I of Marketing and Faculty Director for Action Learning at the Asia School of Business. She also holds the position of Research Affiliate and International Faculty Fellow at the MIT Sloan School of Management. Dr. Ng earned First-Class Honors and a PhD in Marketing (with Dean’s Commendation) from the University of Adelaide. Additionally, she received academic recognition while on exchange at Cornell University’s Dyson School of Applied Economics and Management, where she was listed on the Dean’s List.
Sylvia’s academic research lies in the area of services marketing. Specifically, her research examines how service providers can facilitate value creation through interactions with customers, such as value cocreation activities and customer engagement. Her research also encompasses understanding service exclusion practices. She has contributed to the field through publications in the Journal of Service Research, a leading scholarly journal recognized for featuring the highest level of research on service-related topics. In 2023, Sylvia won the Best Paper Award at an international distinguished conference, Frontiers in Service, for an article that was published in the Journal of Services Marketing.
Prior to joining academia, Sylvia was an Assistant Vice President at OCBC Bank Singapore, where she specialized in segment marketing. Her industry experience has given her a deep understanding of the business world, which she uses to make her research and teaching practical and relevant.
Kiran Nair is a generalist with over 20 years of cross‑industry experience across New Zealand, Australia, Malaysia, and Hong Kong. She is currently Associate Director of Action Learning at the Asia School of Business-MIT Sloan, where she connects MBA and EMBA students with real‑world projects across Southeast Asia while deepening industry relationships. Her delivery in this role is rooted in her early‑career work in New Zealand, where she partnered with universities and polytechnics on marketing, industry outreach, and the development of new qualifications, working both as a market researcher and a management consultant.
Prior to ASB, Kiran was Director of Operations at a US Inc. 5000 B2B marketing agency, where she co‑led a Malaysia‑based team of content writers and spearheaded the integration of a second delivery centre in the Philippines, overseeing hiring and training operations. She also spent time as a Research Manager with a boutique healthcare consultancy, where she led qualitative studies for healthcare providers, and worked with a wide range of startups, agencies, and multinational companies, contributing insights that helped them understand consumers, shape new products, and build stronger business cases.
Outside of her professional work, Kiran has taught dance for many years, building small dance communities in every country she has lived in as a way of creating connection and belonging.
Seats are limited—secure your spot now.
