Are you ready to go beyond the classroom and solve real-world business challenges? Join our Virtual MBA Spotlight: Action Learning session as we explore the power of Action Learning—bridging theory and practice to drive real-world impact.
What's in it for you?
✅ Get firsthand insights from the Action Learning (AL) Office
✅ Understand what Action Learning looks like in the ASB MBA & EMBA programs
✅ Learn about the skills gained through AL experiences
✅ Discover how AL projects can shape your career trajectory
✅ Learn the various companies and industries our students collaborate with
At ASB, we don’t just teach—we prepare you for the real world, equipping you to lead, innovate, and drive meaningful impact.
About the Speakers:
Sylvia Ng is an Associate Professor I of Marketing and Faculty Director of Action Learning at the Asia School of Business, in collaboration with the MIT Sloan School of Management. She is also a Research Affiliate and International Faculty Fellow at MIT Sloan.
Her research focuses on customer-firm interactions, examining how organizations develop more effective and inclusive strategies. Her work has been published in leading journals such as the Journal of Service Research, and she received a Best Paper Award at the 2023 Frontiers in Service Conference.
As Faculty Director of Action Learning, Sylvia leads the design and delivery of ASB’s flagship experiential learning program. She has co-developed the Action Learning Flywheel, a structured problem-solving framework that guides teams in navigating complex, real-world business challenges. She develops and teaches customer experience strategy and client partnership programs across MBA, EMBA, and Executive Education, working with both students and industry partners, including organizations such as EY, PKNS, and Bank Negara Malaysia.
Prior to academia, she built her career in the banking industry, specializing in segment marketing.
Kiran Nair is a generalist with over 20 years of cross‑industry experience across New Zealand, Australia, Malaysia, and Hong Kong. She is currently Associate Director of Action Learning at the Asia School of Business-MIT Sloan, where she connects MBA and EMBA students with real‑world projects across Southeast Asia while deepening industry relationships. Her delivery in this role is rooted in her early‑career work in New Zealand, where she partnered with universities and polytechnics on marketing, industry outreach, and the development of new qualifications, working both as a market researcher and a management consultant.
Prior to ASB, Kiran was Director of Operations at a US Inc. 5000 B2B marketing agency, where she co‑led a Malaysia‑based team of content writers and spearheaded the integration of a second delivery centre in the Philippines, overseeing hiring and training operations. She also spent time as a Research Manager with a boutique healthcare consultancy, where she led qualitative studies for healthcare providers, and worked with a wide range of startups, agencies, and multinational companies, contributing insights that helped them understand consumers, shape new products, and build stronger business cases.
Outside of her professional work, Kiran has taught dance for many years, building small dance communities in every country she has lived in as a way of creating connection and belonging.
Seats are limited—secure your spot now.
